Accessibility Statement
Last Updated: 28 January 2026
Raskelod is committed to ensuring that its website and online learning platform are accessible to all users, including those with disabilities. We continuously work to improve the user experience for everyone and apply relevant accessibility standards where feasible.
Our Commitment
We believe that access to quality education should not be limited by physical, cognitive, or technical barriers. Our goal is to provide a platform that is perceivable, operable, understandable, and robust for the widest possible range of users, devices, and assistive technologies.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible to people with disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.
We are partially conformant with WCAG 2.1 Level AA. Partial conformance means that some parts of the content do not yet fully conform to the accessibility standard. We are actively working to address known gaps.
Measures We Take
To support accessibility, Raskelod takes the following measures:
- Includes accessibility as part of our internal development and design practices
- Assigns clear responsibility for accessibility improvements within our team
- Conducts periodic reviews of our platform against accessibility criteria
- Considers accessibility when evaluating third-party tools and integrations
- Welcomes and acts on user feedback related to accessibility
Technical Specifications
Our platform relies on the following technologies for conformance:
- HTML5
- CSS3
- JavaScript
- WAI-ARIA where applicable
These technologies are relied upon for conformance with the accessibility standards applied.
Known Limitations
Despite our efforts, some areas of the platform may not yet meet all accessibility requirements. Known limitations include:
- Video content: Some older video lectures may not include captions or audio descriptions. We are working to add these retroactively.
- PDF materials: Some downloadable documents may not be fully optimised for screen readers. We are reviewing and updating these files on an ongoing basis.
- Third-party embeds: Certain embedded tools or media players provided by third parties may have accessibility limitations beyond our direct control.
We are committed to resolving these limitations progressively. If you encounter a barrier not listed here, please let us know.
Supported Assistive Technologies
Our platform is designed and tested with consideration for the following assistive technologies:
- Screen readers, including NVDA, JAWS, and VoiceOver
- Keyboard-only navigation
- Browser zoom and text resizing up to 200%
- High contrast display modes
- Switch access devices
Feedback and Contact
We welcome feedback on the accessibility of our platform. If you experience any barriers, encounter content that is not accessible, or require information in an alternative format, please contact us:
- Email: info@flexclaud.shop
- Phone: +27 11 732 1580
- Telegram: https://t.me/+27117321580
- Post: 1 Louis Botha Square, Casseldale, Springs, 1559, South Africa
We aim to respond to accessibility feedback within 5 business days. We take all reports seriously and will work to resolve confirmed issues in a timely manner.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you are entitled to escalate the matter through the appropriate channels available in your region, including relevant national equality or human rights bodies.
Assessment Approach
Raskelod assesses the accessibility of this platform through the following methods:
- Self-evaluation by our development and content teams
- User feedback gathered through direct communication
- Periodic review against WCAG 2.1 Level AA criteria
Ongoing Improvement
Accessibility is not a one-time effort. We treat it as a continuous process and are committed to making regular improvements to our platform, content, and processes. Updates to this statement will reflect material changes to our accessibility posture or commitments.
This statement was last reviewed and updated on 28 January 2026.